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Article number: kb-62
Q. Can I backup my entire site?
A. This option in your control panel allows you to compress your directories and/or files located in your account. This is an excellent way to backup your own files. It will serve as double protection should anything ever go wrong with our backups. We cannot guarantee the quality of our backups as these are geared more toward restoring an entire server. We HIGHLY recommend that you make it common practice to backup your own web pages. In the event that we are unable to recover your pages, you will be able to restore your own pages. In control panel go to "Backup" then "Download/Upload Backup File" and save the backup file to your hard drive for safe keeping.
There is also an option to backup any databases utilized. Be sure to back those up also.